Privacy Policy
Template — last reviewed: date to be confirmed
Draft for legal review. This template must be reviewed by a qualified adviser and tailored to Lumed's actual data practices, form provider and applicable law (including the UAE Personal Data Protection Law, Federal Decree-Law No. 45 of 2021) before publication.
1. Who we are
This website is operated by Lumed Drugstore L.L.C ("Lumed", "we", "us"), a company based in Dubai, United Arab Emirates. Registered address: Office address in Dubai — to be confirmed.
2. Information we collect
We collect the information you choose to submit through our enquiry and contact forms: your name, company name, work email, phone number, country, business type, product categories of interest, estimated order volume and the content of your message.
Like most websites, our hosting provider may record basic technical information (such as IP address, browser type and pages visited) in server logs for security and performance. Confirm whether any analytics or cookies are used.
3. How we use your information
- To respond to your enquiry and prepare quotations.
- To manage our business relationship with you.
- To meet legal, regulatory and record-keeping obligations.
We do not sell your personal information.
4. Legal basis
We process enquiry information with your consent and to take steps at your request before entering into a contract. Adviser to confirm wording for the applicable law.
5. Sharing
We may share information with service providers who help us operate this website and our enquiry process (for example a form or email provider: provider to be confirmed), and where required by law.
6. Retention
We keep enquiry information only for as long as needed for the purposes above. Retention period to be confirmed.
7. Your rights
Subject to applicable law, you may ask to access, correct or delete your personal information, or withdraw consent. Contact us at Business email — to be confirmed.
8. Security
We use reasonable technical and organisational measures to protect the information you submit.
9. Changes
We may update this policy. The latest version will always be available on this page.